Careers

Working at Farm Tech Supplies is an incredibly rewarding and fulfilling career path. Beyond the fascinating and dynamic work, Farm Tech Supplies also cultivates a vibrant, collaborative company culture that truly feels like a close-knit community. Whether you’re a seasoned industry veteran or looking to break into an exciting new field, a position at Farm Tech Supplies provides the perfect chance to marry your passion for technology with a commitment to empowering agriculture. If you believe you would be a good fit for our team, please reach out to us.

Are you ready to join a dynamic team where customer service meets technical expertise?
We’re looking for a Customer Service & Parts Coordinator to become the heartbeat of our service operations team. If you thrive in a role that combines hands-on work with technical insight, we want to hear from you!
As the Customer Service & Parts Coordinator, you’ll be at the forefront of ensuring customers’ needs are met with precision and care.
Your day-to-day responsibilities will include:

• Providing exceptional customer service via telephone, email, and face-to-face interactions.
• Processing customer orders and managing sales administration with efficiency.
• Advising customers on technical queries about the product range, ensuring they receive the right solutions.
• Keeping customers informed on order statuses and progress updates for technical queries.
• Reporting on stock levels and replenishing spare parts as needed.
• Managing spare parts inventory, overseeing goods-in processes, and maintaining reception duties.
• Picking and dispatching parts for client orders with accuracy and speed.

To succeed as the Customer Service & Parts Coordinator, you’ll need:

• A background in engineering, machinery, manufacturing equipment or similar industry.
• Proven experience in parts or stores administration.
• Strong communication skills to deliver outstanding customer service across multiple channels.
• A hands-on approach to work, coupled with IT literacy.
• Exceptional attention to detail and a willingness to learn new skills.

As the Customer Service & Parts Coordinator, you’ll be part of a supportive team in a fast-paced environment where your contributions directly impact customer satisfaction.

If you’re ready to bring your skills and enthusiasm to a role where no two days are the same, apply today to become the next Customer Service & Parts Coordinator!

Are you passionate about building strong client relationships and delivering excellent customer service? Do you enjoy being at the heart of sales operations and providing tailored solutions? If so, we’re looking for a dedicated Sales Account Coordinator to join a dynamic team!
As a Sales Account Coordinator, you’ll act as the crucial link between products and customers, ensuring seamless communication and satisfaction.
This role is perfect for someone who thrives in a fast-paced environment, values customer relationships, and enjoys a mix of sales/customer service and administrative responsibilities.
Key Responsibilities

• Being the first point of contact for customers via telephone, email, and face-to-face interactions.
• Processing customer orders with precision and efficiency.
• Assisting with post-sales queries to resolve issues and ensure customer satisfaction.
• Building and maintaining relationships with clients to understand their needs and recommend the ideal solutions.
• Handling product enquiries, identifying opportunities for upselling and cross-selling.
• Tracking deliveries and liaising with delivery partners to provide customers with timely updates on their orders.
• Advising customers on technical queries and guiding them through the product range to find the best fit for their requirements.

What We’re Looking For

• Proven experience in account handling, sales account coordination, or a similar customer service-focused role.
• Strong communication skills to confidently interact with clients and internal teams.
• A hands-on approach to work and a proactive mindset.
• Exceptional problem-solving and listening skills to understand customer requirements and provide effective solutions.
• A keen eye for opportunities to upsell or cross-sell products that meet client needs.
• IT literacy and excellent attention to detail for managing orders and tracking deliveries.

Additional Skills That Will Make You Stand Out

• Experience with CRM systems or sales software.
• A background in product-based sales/customer service within the engineering/manufacturing industry.
• The ability to multitask and prioritise tasks in a fast-paced environment.

As the Sales Account Coordinator, you’ll join a supportive and motivated team that values collaboration and innovation.

If you’re a self-starter with a passion for delivering exceptional customer experiences, we’d love to hear from you! Apply now or give us a call for more information.

An opportunity has arisen to join our workshop team. Primarily, assembling agricultural machinery ready for despatch. Full training will be given, ensuring first-class customer service.
Monday-Friday 8:30am-5pm. Occasional Saturday mornings by mutual agreement

Key Responsibilities:

• Assembly of compact tractor attachments
• PDI of machines, packing, palletising and labelling ready for despatch
• Assisting with general workshop & warehouse activities

The ideal candidate will be:

• A mechanically minded person with technical experience
• Experienced in operating or assembling agricultural equipment
• Interested in working with tractors and farm equipment

If you would like to hear more or apply for this role, please send your CV. We will contact those candidates we wish to interview within 14 days of receiving your application.